Overview
Admin assistants give support to offices by organising meetings, typing documents and updating computer records.
Activities
- Deal with queries on the phone, by email and on social media
- Greet visitors at reception
- Type letters, reports and other business documents
- Update computer records
- Print and photocopy items
- Order office supplies
- Set up meetings and take notes during them
- Make travel arrangements for staff
Organisation
In The Black Country you could work in a number of different organisations as an admin assistant such as in the NHS , engineering or construction sectors. Most organisations would require admin support so you could work in lots of different sectors in this role.
Workplace
You could work in an office or from home
Working hours
Typical hours are 38-40 a week, normally admin assistants are required 9-5 but depending on the organisation you may need to work other hours which as weekends and evenings.
Salary
Starting salary is around £14,000. Future job growth -5.9% decline in this area Leading to: 41,079 fewer jobs by 2027
Qualifications
Some employers will ask for some GCSEs, usually including English and maths, however other employers may be more flexible You may also be able to access this role via a supported internship.
College – Getting a college qualification may be helpful for reception work. – you could start off with a Level 1 Certificate in Business and Administration (office administration) if you have no formal qualifications.
You could also apply for an apprenticeship. If you have an EHCP you may be able to apply under the Dfe exemption which allows the apprentice to use Entry level 3 English and Maths qualifications. The apprentice would have to be competent enough to successfully achieve all other aspects of the apprenticeship requirements, become occupationally competent and achieve Entry Level 3 in English and Maths before the end of their apprenticeship.