Train crew members serve food and drink to train passengers. They also keep the train clean and tidy. They may serve buffets passengers, heat up food and make drinks. They push trolleys through the train and keep this well stocked.
- Serve food and drink to passengers
- Take a food trolley to passengers
- Serve meals to passengers
- Remove rubbish from the train
Train crew members can be employed by catering companies that provide services to train companies or by train operating companies themselves.
Train crew members spend most their time working on the trains themselves.
Train crew members on average work around 37-40 hours a week.
Starting salary is around £15,000.
There are no set entry qualifications if you want to apply directly, although many employers will expect you to have a good standard of English and maths, some will be more flexible. Organisations may value you customer service skills and any catering experience.
You could also apply for an apprenticeship. If you have an EHCP you may be able to apply under the Dfe exemption which allows the apprentice to use Entry level 3 English and Maths qualifications.
The apprentice would have to be competent enough to successfully achieve all other aspects of the apprenticeship requirements, become occupationally competent and achieve Entry Level 3 in English and Maths before the end of their apprenticeship.