Retail Sales and Customer Service

There are approximately 287,000 retail outlets in the UK. Would you like to be working within one?

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In the Black Country there are lots of organisations that offer retail positions. All the towns and cities in The Black Country have retail stores such as large supermarkets like Tesco, Aldi and Asda. As well as superstores like home bargains and independent shops. A few examples of other retail companies in The black Country based on turnover and employment local to us would be with POUNDLAND LIMITED, A.F.BLAKEMORE AND SON LIMITED and EAST END FOODS HOLDINGS LIMITED.
The Retail industry is responsible for the buying and selling of goods, from a chocolate bar to a car. It’s one of the largest industries in the UK, covering entertainment, fashion, food, health & beauty, homewares, sport & leisure and technology. Although there has been a move away from people buying on the high street to buying online, there are still many people employed in retail. Whether you fancy selling clothes, fresh fruit and vegetables or pet supplies there are lots of opportunities to work face to face with the public providing goods and services. These jobs can be at all levels and often provide flexible working and part time opportunities too.
In the Black Country, the retail sector accounts for 19.6% of all businesses in the region
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What you'll need

You’ll need customer service skills, patience, the ability to work well with others, excellent verbal communication skills, a desire to help people and the ability to sell products and services

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Retail Sales and Customer Service Jobs

Red – Formal Qualifications required – GCSE’s grades 4-9 , Level 3 Qualifications , A levels, or Degree

Amber – Some Formal Qualifications may be required at Level 2 depending on the employer this will vary depending on the organisation and position

Green – No formal Qualification required

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